Support

FAQ

  • What’s the advantage of your product?

    Automatic Laser welding, vehicle specification level modular battery design, High quality Lithium batteries with more than 6000 cycle life, high quality smart BMS which is assembled with imported components. All of these factors ensure that our batteries are superior to other brands, safer, more reliable, less after-sales problems, and have a longer lifespan.

  • How can I get the latest price about your lithium ion battery?

    Please send inquiry directly to the director’s email address This email address is being protected from spambots. You need JavaScript enabled to view it..

  • When will I get the price for your products?

    Generally, our sales manager will reply you within 2 hours. If you are urgent to get price, please call us or tell us in your email.

  • How can I get a sample to check your quality?

    After price confirmation, we can provide samples for your testing. The quality is the same as bulk order.

  • What is the lead time for mass production?

    It depends on actual situation: If there are some in stock, the lead time will be 7~15 days. If there is no in stock, that will depend on your order quantity and product type, varying from 15 to 45 days.

  • How long is the warranty?

    We provide different warranty according to different product, varying from 1 years to 10 years.

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